Basenotes loves hearing from its visitors from around the world, however, before you email us, please read the following.

• Basenotes is not connected to any of the brands mentioned on the site, therefore we cannot help you if you have a complaint or suggestion with one of their products.
• Basenotes is not a shop, we do not sell any products listed on the site.

If you are looking for help in finding a fragrance please post to the fragrances wanted page, if we know any information Basenotes will post a reply there. Anyone e-mailing us regarding help on a discontinued or hard to find product will be directed to the 'fragrances wanted' page anyway.

Although we love hearing from everyone. Basenotes receives a stack of e-mails each day and may not be able to answer each one individually. Check out our feedback FAQ before contacting us to see if your question in answered here.

If you have a general question regarding fragrance, check out the fragrance FAQ before emailing us, you may find your question is already answered.

 

If none of the above fit your requirement then fill in the form below.

Thanks for getting in touch and we look forward to hearing from you.