Amazon Prime FAQ
- What is Amazon Prime?
- How do I sign up for Amazon Prime?
- Can I order using 1-Click?
- Can I shop without using 1-Click?
- Which items are eligible for Amazon
Prime?
- Which addresses can I ship to using Amazon
Prime?
- How do I share Amazon Prime with members of my
household?
- What else should I know about Amazon Prime?
- Can I cancel my membership to Amazon
Prime?
- What are the Amazon Prime Terms &
Conditions?
What is Amazon Prime?
Amazon Prime is a membership program that gives you and your family
"all-you-can-eat" fast shipping for eligible purchases. For the introductory
annual membership fee of $79, you will enjoy:
Fast Delivery
- Free Two-Day Shipping on more than one million
in-stock items sold by Amazon.com.
- Upgrades to One-Day (Overnight) Shipping for
just $3.99 per item.
- Free Standard Shipping for eligible items
shipped to P.O. boxes in the continental United States (excluding Alaska,
Hawaii, and U.S. territories, possessions and protectorates) and APO/FPO
addresses with U.S. zip codes.
Simple Shopping
- No minimum purchases required.
- Members-only 1-Click buttons on product
pages.
- No need to think about shipping charges when you
order.
Convenient Sharing
- Shared benefits with up to four family members living
in the same household.
How do I sign up for Amazon
Prime?
To become a member of Amazon Prime, visit our sign-up page:
http://www.amazon.com/prime
Can I order using 1-Click?
Amazon Prime works best when you use 1-Click Shopping. You'll see
two members-only 1-Click buttons in the member stripe on the top of product
detail pages of eligible items. One button instantly orders the item with
Free Two-Day Shipping, and the other button orders the item with
One-Day (Overnight) Shipping for just $3.99 per item.
To get the most out of Amazon Prime and 1-Click, please check your
1-Click settings:
- Is 1-Click turned on? Members-only shopping
buttons will not appear if 1-Click is disabled.
- Is your default shipping address a P.O. Box?
Make sure you provide a street address. We cannot use expedited carrier
services for P.O. Box deliveries.
- Is your payment information current? You may
want to update your default credit card number and expiration
date.
- Is your default shipping method Two-Day? If you
use the standard 1-Click button on the right-hand side of product detail pages,
please verify the default shipping method for the shipping address. You will
need to change it from Standard Shipping to Free Two-Day Shipping to take full
advantage of your Amazon Prime benefits.
More information on using 1-Click is available on our Help
pages:
http://www.amazon.com/o/tg/browse/-/468480/
Can I shop without using
1-Click?
If you prefer to use the Shopping Cart instead of 1-Click, simply
place items in your Shopping Cart and proceed to checkout as usual. On the
order summary page, you will see:
- Amazon Prime-eligible items are recognized and the
shipping method defaults to Free Two-Day Shipping.
- The option to upgrade your shipment of eligible items
to One-Day (Overnight) Shipping for $3.99 per item.
- Your shipping preferences default to "ship items as
they become available" (at no additional cost to you) to ensure your items
arrive as soon as possible.
Which items are eligible for Amazon
Prime?
Eligible products will be designated on the product page, in the
order pipeline, or at check-out. Generally, most items eligible for Super Saver
Shipping are also eligible for Amazon Prime Shipping benefits. The program is
limited to products sold by Amazon.com. Gift certificates are not eligible for
expedited shipping under Amazon Prime. Some Amazon.com products are excluded,
including, for example, oversize or heavy items, items regulated as hazardous
materials, and other items with special shipping characteristics. Products sold
by third parties, such as Toys"R" Us and Babies "R" Us, or through third-party
areas such as, Marketplace, Auctions and/or zShops, are NOT eligible.
Which addresses can I ship to using Amazon
Prime?
Members can ship eligible items to any valid address in the
continental United States as long as it meets the restrictions outlined in the
Amazon Prime Terms & Conditions. Members are not limited to shipping
eligible purchases exclusively to their home billing address. Certain addresses
such as P.O. Boxes are excluded from One-Day and Two-Day delivery services
because our express carriers are unable to ship to these addresses. Members are
entitled to Free Standard Shipping on eligible items shipped to some addresses
ineligible for express shipping. See the "Eligible Purchases" section of the
Amazon Prime Terms & Conditions for full eligibility
rules.
How do I share Amazon Prime with members of my
household?
Inviting family members to share your Amazon Prime membership is
easy. Simply log into "Your Account" and click on the link to "Your Amazon
Prime Membership." There you will see a list of your current membership, the
status of all members linked to your Amazon Prime membership, and options to
add or remove members.
- To add a member: Enter the person's name,
relationship, e-mail address and birthday in the appropriate fields and click
"Invite." An invitation e-mail message automatically will be sent to the e-mail
address you entered. Note that invited members will need to know the month and
day of your birthday to accept your invitation.
- To remove a member: Click the "Remove" button
next to the name of the person you wish to remove. An e-mail message
automatically will be sent to the person you remove.
What else should I know about Amazon
Prime?
- Free Two-Day and per-unit One-Day shipping options
apply only for shipments to continental U.S. addresses (excluding Alaska,
Hawaii, P.O. boxes, APO/FPO and U.S. territories, possessions and
protectorates). Free standard shipping is available for eligible items shipped
to P.O. boxes in the continental United States (excluding Alaska, Hawaii, U.S.
territories, possessions and protectorates) and APO/FPO addresses with U.S. zip
codes.
- This program is not available for Corporate Accounts or
for customers who purchase products for business or institutional use or for
the purpose of resale.
- If only some items in your order are eligible for
Amazon Prime you'll be charged applicable shipping fees for the ineligible
items.
- Two-Day and One-Day shipping have no weekend pick-up or
delivery and may require signature for items over $400.
- Amazon.com may ship eligible purchases using either
ground or air shipping services as necessary to meet the estimated delivery
date. These options do not correspond directly to any carrier-branded One-Day
or Two-Day shipping services.
Can I cancel my membership to Amazon
Prime?
You can cancel your Amazon Prime membership and receive a refund of
the membership fee if you or your registered guests have not made any eligible
purchases.
To cancel your membership to Amazon Prime, please visit the
membership cancellation page:
http://www.amazon.com/gp/subs/primeclub/account/cancel-account.html
What are the Amazon Prime Terms &
Conditions?
For more details on Amazon Prime membership, please read the
Amazon Prime Terms & Conditions.