Computers purchased from Amazon.com can be returned to Amazon.com within 30 days of receipt of shipment via our online Returns Center. These items must be in new condition with original packaging and accessories.

Amazon.com cannot accept returns of items purchased from Amazon Merchants. Items that are picked up at a store or shipped directly by the merchant must be returned to the merchant according to their return guidelines. Read more about ordering from Amazon merchants.

Computers purchased from Amazon.com cannot be returned more than 30 days after delivery, and you cannot receive a refund for these items after that time.

If you're returning a computer purchased from Amazon Marketplace, Auctions, or zShops, please contact the seller directly.

For more information about refunds, exchanges, and return deadlines, see our general Returns Policy.

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