Help > Using Your Account
Browse Using Your Account

Search the Help Department

 Enter one or more keywords. (Example: gift certificate)

Using Your Account

Wondering about the status of an order? Want to change your account or order information? Care to subscribe to or unsubscribe from a mailing? Whatever you need to do, you can do yourself via Your Account.

Simply visit the links to the left for more specific information, or click the link in the top right corner of this page to visit Your Account now. We'll ask you to sign in with the e-mail address and password associated with your account. (If you forgot your password, we can help you get a new one.)

If you are a new customer and haven't placed an order with us yet, you do not need to register or open an account with us first. You will create an account at the time that you place your first order. For more help on ordering, click here.


Where's My Stuff?
• Track your recent orders.
• View or change your orders in Your Account.
Shipping & Returns
• See our shipping rates & policies.
Return an item (here's our Returns Policy).
Need Help?
• Forgot your password? Click here.
Redeem or buy a gift certificate.
Visit our Help department.
Search    for     
Top of Page

Amazon.com Home  |   Directory of All Stores

Our International Sites: Canada   |   United Kingdom   |   Germany   |   Japan   |   France   |   China

Contact Us  |   Help  |   Shopping Cart  |   Your Account  |   Sell Items  |   1-Click Settings

Investor Relations  |   Press Releases  |   Join Our Staff

Conditions of Use | Privacy Notice © 1996-2005, Amazon.com, Inc. or its affiliates