 | F.A.Q.: |  |
Please read the following frequently asked questions to see if you might find an answer for your question:
1. My opponent has timed out, but my rating doesn't reflect the win. Why?
2. I just won a game but my rating went down. Why?
3. I was expecting this game to timeout on Saturday or Sunday but it still has some time left on Monday. Why?
3a.It looks like extra time was added to a game and my opponent hasn't moved yet. Why?
4. I made a very stupid move and would like to take it back, is it possible?
5. I'm unable to make any moves in any of my games, what do I do?
6. I would like to change my user name, how can I do it?
7. How do I reinstate a timed out game?
8. I'd like to change my e-mail address?
9. I'd like to change my password?
10. How do I enter my personal information to my profile page?
11. How do add a picture to my profile?
12. I have trouble accessing the site, please help?
13. What is the limit on how many games I can play?
14. My opponent postponed a game, what can I do about it?
15. It doesn't let me start new games because I have too many accounts on my computer. What can I do?
16. There's a problem with one (or more) of the pages, please help?
17. I would like to close my account and start a new one, how can I do it?
18. One or more of the pages on your site appear messed up or display incorrect information, can you help?
19. What is Fischer/incremental time controls and how does it work?
20. What is considered cheating? How to report cheaters?
21. Is it possible to play faster games? Less than 1 day per move?
22. Which ratings are used when checking for 400 point difference in GK rating system?
I still haven't found the answer to my question, how do I contact webmaster?
| CONTACT WEBMASTER: | |
Please read the FAQ page first! If your questions are already answered there, you will not receive a reply.
Thank you for understanding!
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