Product Availability
(preorders/backorders)
It is easy to obtain information about the availability of each product
offered at Lik-Sang.com. While browsing through our online catalog, the product
overview page and the detailed product description screen will show each
item's availability status. Here is an overview about all common product
availability messages:
You can obtain information about the availability
of each product offered on Lik-Sang.com. While browsing through
our online catalog, the product overview page as well as the detailed
product description screen reveals each item's availability which
makes it easy for you to see for example if an item is on backorder
or further. Here is an overview about all common product availability
status:
Usually ships
within 24h
This product is usually in stock in our warehouse and ready
to ship within 24 hours.
Usually ships
within 1 to 2 days
This product is usually in stock either in our warehouse
or at any of our direct partners in Hong Kong. The product usually
ships within 24 to 48 hours.
Usually ships
within 2 to 4 days
This product is usually in stock at any of our direct partners in
Hong Kong. The product usually ships within 2 to 4 days.
Usually ships
within 1 week
This product is usually not readily in stock and needs to be delivered
to us from one of our suppliers in Asia. This product usually ships
within 1 week.
Usually ships
within 1-2 weeks
This product is usually not readily in stock and needs to be delivered
to us from one of our suppliers in Asia. This product usually ships
within 1 to 2 weeks.
Usually ships
within 2-4 weeks
This product is usually not readily in stock and needs to be delivered
to us from one of our suppliers in Asia. This product usually ships
within 2 to 4 weeks.
Temporarily
out of stock, ships when stock arrives
This product is currently not available and no availability date
is known. This product will be shipped to you as soon as it is back
in stock.
Pre-Order,
ships when stock arrives
This product has not yet been released. Pre-order items will usually
be shipped to you within 24 hours after the release date.
Back-Order,
ships when stock arrives
This product is currently on backorder, new stock is supposed to
arrive at a known date. This product will be shipped to you as soon
as it is back in stock.
How to log
in?
To obtain information about your order
history, get access to your personal details, and more, you can
log-in providing you you have previously registered or placed
an order. Simply click the "log in" button
on the top menu, then enter your chosen email address and password.
In case you have forgotten your password, simply click on its designated
link to reset and receive a password reminder by email.
If you are not the only person shopping at Lik-Sang.com using the same
computer, you can log off, and another user can log in under their own account.
Where
is my order? Reviewing Your Order History
At Lik-Sang.com you can review the status
of your orders at any time from any place, provided that you are connected
to the Internet. Simply log in
with your chosen email address and password, then click the "your
account" button. You will have the opportunity to modify your
personal details as well as to get an overview about all orders
you have ever placed. If you are changing your shipping address,
please be understand that this affects only new and unpaid orders.
In case of an urgent shipping address change, please contact our
customer service department for assistance.
Changing
Your Name, E-mail Address, or Password
At Lik-Sang.com you can review the status
of your orders at any time from any place, provided that you are connected
to the Internet. Simply log in
with your chosen email address and password, then click the "your
account" button. You will have the opportunity to modify your
personal details as well as to get an overview about all orders
you have ever placed. If you are changing your shipping address,
please be understand that this affects only new and unpaid orders.
In case of an urgent shipping address change, please contact our
customer service department for assistance.
Forgot
my password
In case you have forgotten your password,
simply click on its designated link to reset and receive a password
reminder by email.
Signing
out
If you are not the only person shopping at Lik-Sang.com using the same
computer, you can log off, and another user can log in under their own account.
When
Will My Order Arrive? Where is my order? Tracking
Whenever an order has been dispatched
you'll receive an email with tracking information. You can also
log-in to your account, then click on your order history
to get specific information, such as the parcel tracking number
and a link to the carrier which was used.
Shipping
Rates / calculations
Using our online shopping cart offers you the convenience of getting a price quote,
including shipping costs, for all your desired products. Simply add any products to your shopping cart and follow
the next steps when checking out. The delivery price will be calculated in real time by our website tool. You have
the choice to select between various shipping options such as UPS or EMS Speedpost courier service
(recommended for urgent shipments with a delivery time of usually only 2-4 days), Airmail shipping
(recommended for smaller and not very urgent shipments which may take 7 to 30 days depending on your region),
or Ground shipping (suggested for bulky items only with a long delivery time of roughly 4 to 6 weeks).
UPS and DHL are the only services that allow you to track your shipment online globally and therefore is the
most recommended to our customers.
Customs & Taxes
Customs:
You may be subject to import duties and
taxes, which are levied once a shipment reaches your country. Additional
charges for customs clearance must be borne by you; we have no control
over these charges and cannot predict what they may be. Customs
policies vary widely from country to country; you should contact
your local customs office for further information. Additionally,
when ordering from us, you are considered the importer of the goods
and must comply with all laws and regulations of the country in
which you are receiving the goods.
Tax Free Shopping:
