This is the web site of Lokasoft.

Our postal address is:
Lokasoft
p.o. box 1450
1300 BL Almere
The Netherlands

For feedback and suggestion use our feedback form at:
http://www.lokasoft.nl/feedback.htm

Or for support issues through our support desk at:
http://www.lokasoft.nl/helpdesk

This Policy is effective on 19 may 2005

If you feel that this site is not following its stated information policy, you may contact us at the above addresses.

Information Collection & Use

Web server statistics

For each visitor to our Web pages, our Web server automatically logs information such as IP address and referral information. This data is only used for statistical purposes, e.g. the amount of visitors.

Registration

Although most of the website content can be viewed anonymously there are parts of this website that require the creation of a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.

Lokasoft is the sole owner of the information collected on www.lokasoft.nl. Lokasoft collects personally identifiable information from our users at several different points on our Web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and e-mail address). We use this information to further improve our product offerings.

Use of information

 his site contains bulletin board sections on which only registered users may post. For this we collect a username, password and e-mail address. The e-mail address is used in order to recover lost passwords. We may also use the e-mail address to communicate site updates.The site contains certain protected areas where only customers of our products have access. We use the data to protect access to those areas.Detailed customer information such as full name, shipping address is only collected as need for shipping products. Financial information such as credit card numbers is collected by a third party e-commerce provider. This information is not collected by us.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Communications from the Site  

Special Offers and Updates

We may occasionally send you information on new products, updates or special deals and promotions  

Out of respect for your privacy, we present the option not to receive these types of communications.  Please see the “Choice and Opt-out.”

Newsletters

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe.  Please see the “Choice and Opt-out” section.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if our service is temporarily suspended for maintenance, we might send you an email. 

Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account. 

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password.  We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email.

Profile

We store information that we collect through cookies, log files, clear gifs, to create a “profile” of your preferences.  We we do not tie your personally identifiable information, and your purchasing history, to information in the profile.

We do not share your profile with other third parties.

Supplementation of Information

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them. Consumers can access this information by sending us e-mail us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address.