This is the web site of Lokasoft.
Our postal address is: Lokasoft p.o. box 1450 1300 BL Almere The
Netherlands
For feedback and suggestion use our feedback form at: http://www.lokasoft.nl/feedback.htm
Or for support issues through our support desk at: http://www.lokasoft.nl/helpdesk
This Policy is effective on 19 may 2005
If you feel that this site is not following its stated information policy,
you may contact us at the above addresses.
Information
Collection & Use
Web server statistics
For each visitor to our Web pages, our Web server automatically logs
information such as IP address and referral information. This data is only used
for statistical purposes, e.g. the amount of visitors.
Registration
Although most of the website content can be viewed anonymously there are
parts of this website that require the creation of a user name and password.
During registration you are required to give contact information (such as
name and email address). We use this information to contact you about the
services on our site in which you have expressed interest.
With respect to cookies: We use cookies to record session information, such
as items that consumers add to their shopping cart.
Lokasoft is the sole owner of the information collected on www.lokasoft.nl.
Lokasoft collects personally identifiable information from our users at several
different points on our Web site.
Orders
If you purchase a product or service from us, we request certain personally
identifiable information from you on our order form. You must provide contact
information (such as name, email, and shipping address) and financial
information (such as credit card number, expiration date). We use this
information for billing purposes and to fulfill your orders. If we have trouble
processing an order, we will use this information to contact you.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate in
contests or surveys on our site. If you participate, we may request certain
personally identifiable information from you. Participation in these surveys or
contests is completely voluntary and you therefore have a choice whether or not
to disclose this information. The requested information typically includes
contact information (such as name and e-mail address). We use this information
to further improve our product offerings.
Use
of information
his site contains bulletin board
sections on which only registered users may post. For this we collect a
username, password and e-mail address. The e-mail address is used in order to
recover lost passwords. We may also use the e-mail address to communicate site
updates.The site contains certain protected areas where only customers of our
products have access. We use the data to protect access to those areas.Detailed
customer information such as full name, shipping address is only collected as
need for shipping products. Financial information such as credit card numbers is
collected by a third party e-commerce provider. This information is not
collected by us.
With respect to Ad Servers: We do not partner with or have special
relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated
uses not previously disclosed in our privacy notice. If our information
practices change at some time in the future we will contact you before we use
your data for these new purposes to notify you of the policy change and to
provide you with the ability to opt out of these new uses, we will post the
policy changes to our Web site to notify you of these changes and provide you
with the ability to opt out of these new uses. If you are concerned about how
your information is used, you should check back at our Web site periodically, we
will post the policy changes to our Web site to notify you of these changes and
we will use for these new purposes only data collected from the time of the
policy change forward. If you are concerned about how your information is used,
you should check back at our Web site periodically.
With respect to security: When we transfer and receive certain types of
sensitive information such as financial or health information, we redirect
visitors to a secure server and will notify visitors through a pop-up screen on
our site, We have appropriate security measures in place in our physical
facilities to protect against the loss, misuse or alteration of information that
we have collected from you at our site.
Communications from the Site
Special Offers and Updates
We may occasionally send you information on new products, updates or special
deals and promotions
Out of respect for your privacy, we present the option not to receive these
types of communications. Please see the “Choice and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and
email address to send the newsletter to you. Out of respect for your
privacy, we provide you a way to unsubscribe. Please see the “Choice and
Opt-out” section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions
when it is necessary to do so. For instance, if our service is temporarily
suspended for maintenance, we might send you an email.
Generally, you may not opt-out of these communications, which are not
promotional in nature. If you do not wish to receive them, you have the
option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will
send you a welcoming email to verify your username and password. We will
also communicate with you in response to your inquiries, to provide the services
you request, and to manage your account. We will communicate with you by
email.
Profile
We store information that we collect through cookies, log files, clear gifs,
to create a “profile” of your preferences. We we do not tie your
personally identifiable information, and your purchasing history, to
information in the profile.
We do not share your profile with other third parties.
Supplementation of Information
Upon request we provide site visitors with access to unique identifier
information (e.g., customer number or password) that we maintain about them.
Consumers can access this information by sending us e-mail us at the above
address.
Upon request we offer visitors the ability to have inaccuracies corrected in
contact information. Consumers can have this information corrected by sending us
e-mail at the above address.
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