Warranty issues and manufacturer restrictions prevent us from shipping certain products to all geographical locations. You'll be notified while placing your order if we're unable to ship specific items to the address you've selected. Below are some general guidelines for items shipped by Amazon.com to the following destinations:

• Alaska and Hawaii
• APO/FPO Addresses
• U.S. Protectorates (including Puerto Rico)
• Prisons
• International Shipping Help

If you are purchasing an item from Amazon Marketplace, read about Marketplace shipping restrictions.

Books that require special handling because they are extremely heavy (for example, multi-volume sets) can be shipped only to locations within the U.S. Please also check the product detail pages for this and any other item-specific shipping restrictions.

Most items can be shipped to Alaska and Hawaii addresses, except:

• grocery items
• gourmet food items

Additionally, some items from our Tools & Hardware and Outdoor Living stores can't be shipped to Alaska or Hawaii if they are extremely heavy, oddly-shaped, or considered hazardous. Check the item's product detail page for eligibility and available shipping options. Only specific shipping options may be available for some addresses. Available shipping options will appear at checkout when you enter a shipping address.

Most items can be shipped to APO/FPO addresses, except:

• cell phones and service
• computers
• furniture
• grocery items
• gourmet food items
• outdoor living items
• Target@Amazon.com items

Additionally, some apparel, camera and photo, electronics, health and personal care, housewares, jewelry, software, sports, and tools and hardware items cannot be shipped to APO/FPO addresses. Check the item's product detail page for eligibility.

Learn more about shipping to APO/FPO addresses.

Only the following items can be shipped to U.S. Protectorates:

• baby items
• books
• DVDs
• music
• software
• toys
• VHS videos
• video games

Learn more about shipping to U.S. Protectorates.

Amazon.com delivers to penitentiaries, but we strongly suggest you contact the prison first to confirm that they accept deliveries and to note any special regulations the prison might have. Some prisons don't allow delivery of hardcover books. Others place a limit on the number of items contained in a package.

We're unable to affix any special labels or instructions to the packages and on the outside will indicate only the destination address, our company name, and our return address. We also cannot allow gifts to be sent anonymously to inmates; the sender's billing address will appear on the order invoice.

Because inmates cannot sign for deliveries, packages must be sent via U.S. Mail. While Amazon.com often sends packages via U.S. Mail, we also use UPS, FedEx, and Airborne/DHL. Unfortunately, there is no way for customers to request a specific shipper. To avoid delivery problems, you might consider having the items shipped to you and then shipping them to the penitentiary via U.S. Mail.