Help > Ordering > Gifts & Gift Cards > Gift Card/Certificate Rules & Regulations
 

Help Topics
Ordering
Shipping & Delivery
Digital Content
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Viewing and Changing Orders
Gifts, Gift Cards & Gift Registries
Updating Account Information
Amazon.com Shopping Experience
Selling at Amazon.com
Publisher & Vendor Guides
Business Opportunities
Terms and Conditions

  1. Redemption.
    Gift Cards/Certificates must be redeemed through the Amazon.com website, http://www.amazon.com, toward the purchase of eligible products. Purchases are deducted from the Gift Card/Certificate balance. Any unused balance will be placed in the recipient's Gift Card/Certificate account when redeemed. If an order exceeds the amount of the Gift Card/Certificate, the balance must be paid with a credit card or other available payment method. To redeem or view Gift Card/Certificate balances, visit "Your Account" on Amazon.com.
  2. Limitations.
    • Gift Cards/Certificates cannot be redeemed for purchases from some third-party sellers, including Eddie Bauer and The Bombay Company, or at Amazon Auctions. Additional ineligible sellers may be added. Please check this page (http://www.amazon.com/gc-legal) before ordering for the most current list.
    • Gift Cards/Certificates may not be redeemed for the purchase of products through in-store pickup, or at Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.co.jp, Amazon.ca, or any other website operated by Amazon.com, its affiliates, or any other person or entity.
    • Gift Cards/Certificates cannot be used to purchase other Gift Cards/Certificates , such as Amazon.com Gift Cards, Target Gift Cards, or Borders Gift Cards.
    • Gift Cards/Certificates cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Unused Gift Card/Certificate balances in an Amazon account may not be transferred.
  3. Our Policies.
    Gift Cards/Certificates and their use on the Amazon.com website are subject to Amazon.com's general Conditions of Use and Privacy Notice. Amazon.com may provide Gift Card/Certificate purchasers with information about the redemption status of Gift Card/Certificates.
  4. Risk of Loss.
    The risk of loss and title for Gift Card/Certificates pass to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable. We are not responsible for lost or stolen Gift Cards/Certificates. If you have any questions, please see www.amazon.com/help/gc.
  5. Fraud.
    Amazon.com will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Card/Certificate is either redeemed through the Amazon.com website or is redeemed and used to make purchases on the Amazon.com website.
  6. Limitation of Liability.
    ACI GIFT CARDS, INC. ("ACI") AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS/CERTIFICATES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CARD/CERTIFICATE CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD/CERTIFICATE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  7. Disputes.
    Any dispute relating in any way to Amazon.com Gift Cards/Certificates in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $7,500 shall be adjudicated in any state or federal court in King County, Washington, and you consent to exclusive jurisdiction and venue in such courts.
  8. General Terms.
    Amazon.com Gift Cards/Certificates are issued by ACI GIFT CARDS, INC., a Washington corporation. By visiting Amazon.com, you agree that the laws of the State of Washington, without regard to principles of conflict of laws, will govern these Gift Card/Certificate terms and conditions. ACI reserves the right to change these terms and conditions from time to time in its discretion. All terms and conditions are applicable to the extent permitted by law.
Previously Expired Gift Certificates

The expiration date for Gift Certificates issued after October 1, 2005 are waived and those Gift Certificates may redeemed for eligible purchases notwithstanding any stated expiration date. Any Gift Certificates issued prior to that date expire in accordance with their terms. Expiration dates also do not apply for Gift Certificates in CA, CT, NH, LA, MD, MA, ME, MT, ND, OK, RI, WA, and VT. Expiration dates do not apply in any other state solely to the extent as prohibited or limited by law.

Log In
E-mail Address
Password


Contact Us
Get Express customer service or contact us by e-mail or phone.
 

Search Help Topics