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On Wednesday, March 19, at 8:52 p.m., Scott Carlson, executive director of California Alliance to Advance Nursing Home Care, was apparently in an optimistic mood.

Carlson is a former executive with the Arkansas–based nursing home chain Beverly Enterprises. And until last week he ran the Alliance, a lobbying organization that helped negotiate labor contracts that have discouraged nursing home workers from informing the press, or regulators, about poor conditions for patients.

This was achieved through a pact between nursing home chains and the two-million-member Service Employees International Union (SEIU), the nation's largest union, which represents nurses, orderlies, and other healthcare employees. Under the pact, the union would use its clout with California Democrats to push nursing-home-industry goals such as tort reform, which would limit patients and their families' right to sue in cases of wrongful death or injury; in exchange, the chains selected facilities where the SEIU could absorb workers into union ranks. This was part of national SEIU leader Andy Stern's strategy of collaboration rather than confrontation, and included deals in Washington state, Missouri, and California designed to rapidly add to union ranks on terms attractive to employers.

But in Sept. 2005, the strategy stalled when Sal Rosselli, the leader of the SEIU's California healthcare affiliate, denounced the collaboration on moral grounds. He particularly objected to the union's failed attempt to push California legislation that would have limited patient lawsuits against nursing homes. This was "neither good policy nor politically winnable," the president of United Healthcare Workers-West (UHW-West) wrote in a memo to SEIU's Washington headquarters. "We cannot sacrifice principles such as adequate consumer protection for organizing rights."

The dispute steadily escalated until Rosselli resigned from the union's national executive committee in February, denouncing Alliance-derived labor contracts as stifling the rights of workers and patients. But Carlson saw cause for hope in this public conflict.

"Maybe [the dispute] will be finally resolved by the parent union," Carlson wrote in a March 19 e-mail to Gary Passmore, executive director of the nonprofit Congress of California Seniors, which was obtained by SF Weekly. "That would then create opportunity for all responsible stakeholders to effectively collaborate on behalf of California nursing home residents. If that occurs, I anticipate that a coalition of nursing home companies would seek to join together with stakeholder groups — such as yours — and again seek opportunity for further collaborative action."

Five days later, Carlson's wishes seemed to come true: Stern wrote to Rosselli, announcing legal preparations to take over the California affiliate and throw out its local leaders. Carlson's prescience about Stern's plans seems suspicious — as if he had inside info from his pals over at SEIU.

Carlson, for his part, said anybody familiar with internal SEIU politics could see it coming. Indeed, internal union memos, transcripts, and reports document a growing feud between Rosselli and Stern, who had sought to move thousands of nursing home employees to an affiliate more amenable to the Alliance agreement.

"More SEIU representatives than I can remember — from UHW-West, Local 6434, and SEIU International — have spoken to me about resolving the SEIU internal conflict for many years," Carlson wrote in an e-mail.

I asked Carlson whether a takeover of UHW-West by Stern would mean that negotiations with nursing home chains might be able to move forward, as his e-mail to Passmore suggests.

"No. It means only specifically what it says," he wrote in response. "I believe you have been a leading source of inaccurate news about the California Alliance to Advance Nursing Home Care. Please don't now seek to commit libel or defame me by speculating intent or new facts into my private communication with another person."

In response to my March 31 inquiry, Carlson told me he was resigning from the Alliance, effective immediately. He said this was part of a dissolution plan that had been in the works since December. While nursing home companies wait in the wings in hopes of fulfilling Carlson's March 19 prediction that they'll again "join together with stakeholder groups" in a labor alliance, the conflict within the SEIU may escalate. Union takeovers can be violent, and UHW-West has stepped up security at its facilities in the event that the national union attempts to physically take them over. Rosselli has hired political consultant Eric Jaye to devise media strategy to derail the attempt. Stern, meanwhile, is the labor movement's greatest media whiz.

The resulting coverage might baffle readers accustomed to labor-beat stories about union leaders battling against companies — not among themselves. So it's important to keep in mind that the issues at the heart of this conflict are simple and relevant to everyone. It's about your mom, your former teacher, yourself, and everyone else who will end up in a profit-driven nursing home, now that the government has all but given up on direct care for the elderly. Three years ago, Rosselli took a stand against his Washington union overseers' nationwide strategy of enticing employers rather than confronting them. And in the case of the nursing home industry, these enticements were too morally repugnant to abide.

The ordinarily drab Oakland headquarters of United Healthcare Workers-West was festively jammed last Thursday with a hundred people wearing the union's signature purple T-shirts. "Hey! Hey! Ho! Ho! Andy Stern has got to go," they shouted 30 times in unison.

As one member after another stepped up to a temporary podium to denounce "officials in Washington, D.C.," UHW president Rosselli, a smallish man in neatly pressed shirt and pants and short-cropped hair, rocked on his heels in time with the chanting.

Stern is "trying to intimidate me," Rosselli said in an interview. "He's used to being able to crush people who speak out against him."

This show of force is designed to make the SEIU's national leadership think twice before attempting to take over union facilities, freeze bank accounts, and fire staff loyal to Rosselli.

Write Your Comment show comments (2)
  1. I worked at a Beverly Enterprises place in Santa Barbara back in the early 70's. One of the orderlies forgot to chart an enema, and a second one was given to the patient, killing him. Covered up. Of course, this was a patient who routinely went into the developmentally disabled children's ward to "play doctor" with them, and very little extra watch was given to keep him from doing that... Business as usual.

  2. As I expected when first contacted by this reporter, he had every intention to continue being the leading source of inaccurate news about the California Alliance to Advance Nursing Home Care. I had not bothered correcting his past inaccuracies and unfounded attacks because the publication is a free, weekly, alternative tabloid with limited circulation. Yet, since receiving a copy of his latest article from an SEIU email distribution list and also seeing it posted on various websites, I feel some obligation to point out the following.

    A quick google search on this author reveals a vast body of work of the same type of attacking hit piece. Prior targets have commented that the author is well known for being unreliable and untrustworthy. They have questioned whether his reporting errors are based on malice or ineptitude. Instead, below I point out ten specific false allegations and request retraction. Where possible, I direct the reporter and reader to specific documents that support the stated facts.

    1. As a labor-management committee engaged in all aspects of labor relations except collective bargaining, no Alliance representative has ever negotiated a labor contract. All collective bargaining involving SEIU local unions and nursing home companies has occurred outside of the California Alliance to Advance Nursing Home Care, Inc.

    2. I am aware of no labor contract (ie, collective bargaining agreement for a defined bargaining unit) executed between SEIU and any nursing home that contains any provision limiting a bargaining unit members right of free speech. State/Federal law requires all nursing home employees to be mandated reporters of patient abuse/neglect. The same laws protect such whistle-blowers regardless whether their reports are true or false, or whether they are subject to a labor contract. This article's reporter has repeatedly claimed that he has a copy of a collective bargaining agreement that prevents nursing home employees from reporting bad patient care. He is instead deceiving readers about the Alliance Agreement. It is not a labor contract. It does not bind unionized employees working in nursing homes. He should retract the false allegation and stop claiming otherwise.

    3. Just because a local union denounces one business collaboration on "moral grounds" doesn't mean that the local now sets the bar for ethical behavior. That same local union has since been proposing a new quid-pro-quo business collaboration for the past year where they broker patient referrals to the highest bidding nursing home employer. The local union's president describes their latest organizing strategy in page 3 of a June 1, 2007 letter to Stern posted on seiuvoice.org. He wrote "Over a period of 18 months, we will organize 50 nursing homes by employing a 'referral model' that leverages our relationships, with acute-care hospitals, which refer thousands of highly reimbursed patients to nursing homes for sub-acute care." Legal counsel to solicited nursing homes has advised that the local's "referral model" organizing strategy is likely an illegal kickback arrangement that violates both state and federal law. Specifically, it likely violates the federal anti-kickback statute 42 U.S.C. Section 1320a-7b(b), California Business and Professions Code Section 650, and California Health and Safety Code Section 445. In doing so, it places participants at risk of criminal penalty for violating such state and federal anti-kickback laws. Physicians who owe a duty of care to their patients are in the best position to determine discharge needs for post-acute care, not local unions seeking to enter into ethically questionable employer collaborations.

    4. The reporter does not present a complete picture of SEIU local unions material self-interest in the fight over SEIU jurisdiction franchise. Readers who seek balanced reporting and truth should instead read the entire June 9, 2006 hearing transcript (posted on seiuvoice.org) and try to find any testimony from any participant that would fall under the category of "moral grounds." Instead you will find testimony from one local union that they should continue representing contested home care and nursing home SEIU members because such members needs are best served by a North/South representation split; as opposed to the statewide one industry/one employer model proposed by the parent union. Yet, in regard to the identical jurisdiction question of whether all SEIU members working for acute care hospitals throughout California were best served in a similar North/South representation split, the same local's representative testified that such SEIU members needs are best served by the statewide one industry/one employer model implemented by the parent union in an earlier jurisdiction decision. The hearing officers point out the inconsistency in the local union's logic and there is no rebuttal from the local's representative.

    5. Nursing homes are not "waiting in the wings in hopes of fulfilling Carlson's March 19 prediction." Future collaboration between responsible stakeholders does not depend upon parent union action to resolve SEIU's franchise conflict between rival local unions. There is nothing preventing nursing home companies from collaborating with either SEIU local union, or any willing consumer group. Why else would one of the local unions still be seeking such business collaboration by proposing it's "referral model" to any willing nursing home company? My optimism about future collaboration--expressed in my email to the four consumer group leaders--was based on knowing that no material political progress is possible for any stakeholder in the area of long-term care unless it occurs with bipartisan cooperation and support. There exist many examples of past partisan failures like SEIU's pre-Alliance WARP legislation, but only one recent change in the Medi-Cal reimbursement program passed with near unanimous bipartisan support. Also the claim by "some" that the new program delivered $3 billion is wildly exaggerated. The purpose for my March 19th email to the four consumer groups was to provide them with the just released Vanderbilt University AB1629 analysis that they had helped produce through participation in an advisory workgroup. The reporter does not mention this, although he must have also received the report along with my forwarded email. The reports' analysis of AB1629 by the university-based research team is inconsistent with the reporters' claims in the article.

    6. My resignation from the Alliance had nothing to do with this reporter's March 31st inquiry, nor the alleged "prediction" in the article's title. The Alliance Board planned to dissolve the labor-management committee from late December 2007 and accepted my resignation at a March 10 Board meeting. There is nothing left to administer. After reading all of the material posted on seiuvoice.org, a person needs no additional information to state what I did in the email that the reporter found suspicious and worthy of a feature story. Again, the reason for my March 19th email to consumer groups was to deliver the just-released analysis of AB1629. I never imagined that the email would later be the sole evidence for a reporter's paranoid conspiracy theory.

    7. SEIU's internal conflict is not primarily about one local union's effort to protect nursing home consumers. Unionized nursing home workers currently make up less than 2% of SEIU's total membership in California. It would be highly unusual for any labor union to use the resources and political capital of 98% of their members to fight for the rights of consumers served by only 2% of their members. SEIU's internal conflict is primarily about material SEIU franchise rights; whether SEIU's 65,000 home care members currently represented by one local union (with 135,000 total members) stay, or move to a rival local union (with 150,000 total members). A local union president losing 65,000 home care members to a rival peer would have less power to control how SEIU's State Council uses the political capital of its 650,000 California members. In contrast, changing the representation of only a few thousand private sector nursing home workers would not upset the current balance of power between SEIU's California local unions. Internal desires for power and control drive the SEIU conflict, not the worthwhile goal of protecting nursing home consumers.


    8. The Alliance collaboration between SEIU and nursing home companies was the best thing that happened to SEIU-represented private sector nursing home workers in 70 years. Two years ago, such SEIU members received the largest wage/benefit increase that they have ever received. Likewise, according to the Vanderbilt AB1629 report, consumers of nursing homes now benefit from the operators improved ability to fund essential operating expense with new revenues from Medi-Cal.

    9. Shame on this reporter for using a tragic suicide to deceive readers. I was not serving as California-based vice president of operations for the Beverly La Cumbre nursing home when Mary Hochman killed herself on August 31, 2000. I had never met her, nor--to my knowledge--has anyone ever claimed that she tried to communicate anything to me about poor patient care. In fact, I was not questioned by anyone in the investigation that took place after her suicide. A simple google search will reveal that the investigation of the suicide led to civil lawsuits for patient care incidents that occurred after the suicide. True, Beverly later sold off nursing homes in California, but they sold them in many other states at the same time as part of a major national restructuring. I did not then take on the "consulting role as head of the California Alliance for Nursing Home Reform." I have never worked for CANHR.

    10. When the reporter contacted me about my email, I requested that he identify the basis of fact for the following quoted statements from his February 20, 2008 article on the Alliance. "A nursing home pact (first described in SF Weekly's 2004 story) between the union and home operators took away the right of patients and their families to sue those operators in cases where patients are injured, raped or killed. Subsequent contracts obtained by SF Weekly showed these deals stifled workers' free speech rights while also curbing their ability to earn decent pay." The reporter ignored my request. The reporter's quoted statements remain as false today as they were when he first made them.

    I now appear to have at least one thing in common with SEIU local president Sal Rosselli, assuming the reporter quoted him accurately in the article. We both apparently feel that someone else is trying to intimidate us. Also, we both apparently believe that the other person is used to being able to crush people who speak out against him. Yet, despite publication of the deceptions identified above, I do not intend to file a defamation suit. People who know me well will not recognize the bad-faith-actor and callous monster alleged in the reporter's article. The most effective penalty for telling lies and untruths is loss of credibility. I believe that people should take responsibility for their statements, have the opportunity to make corrections and apologies, and lose credibility if they are repeatedly exposed as untrustworthy.

    Yet, I also realize that it only works when people have roughly the same capacity to broadcast their views. Unlike this reporter, I don't write whatever I want in a weekly newspaper column. It is therefore more difficult for me to rebut prominent defamatory statements made in the mass media. I would therefore appreciate the following from any champion of free speech and dissent. Please help disseminate this counter-speech to every place on the web that broadcasts this reporter's hateful article about me.

    Thank you for your time and consideration.

    Scott Carlson

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