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Yahoo! Top Service Award

As a Yahoo! Store merchant, we participate in the Yahoo! Shopping Merchant Rating System. CandyWarehouse's 5-star customer service rating was awarded by Yahoo! based upon the following criteria:

The Star System

Yahoo! Shopping takes merchant ratings very seriously. Below is the star system used to rank Yahoo! Shopping merchants. Merchants with a rating of less than two stars are removed from Yahoo! Shopping.

Merchant Rating	Description
	Excellent / Top Service -- The five-star Top Service icon next to a store's name is a sign of superlative quality. It means that the store is participating in the Merchant Rating System, and customers who have ordered from that store have given it the highest ratings.
	Very Good
	Good
	Fair
	Poor
Icon	Description
	Featured Merchants are advertising partners whose stores offer a proven online shopping experience. Featured Merchants may not participate in the Merchant Rating System, and have paid Yahoo! for premium placement within Yahoo! Shopping search results.

How are merchants rated?

The Merchant Rating System is an integral part of Yahoo!'s program to guarantee a positive, high-quality online shopping experience. The rating system gathers feedback from shoppers about Yahoo! Shopping merchants and then uses the feedback to determine an overall rating for that merchant. The system is weighted so that the merchant's overall rating reflects the majority of customer ratings. If most customers rate the store positively, the rating will reflect this. The overall rating is displayed next to the store name whenever it appears in the Yahoo! Shopping pages.

Sample ratings from CandyWarehouse customers:

Rating: Excellent
Comments: "Best of both worlds: all the efficiency and automated feedback that e-commerce allows, but I felt like I was dealing with real humans (which is ironic because they said they were actually perky little elves)."

Rating: Excellent
Comments: "Everything went better than I expected. I don't usually order things on line, but the product is very difficult to find, if not impossible. I decided to take a chance, and I'm so glad I did. I will not hesitate to use your service again, and I will recommend this site to my friends and other medical professionals who may be looking for sugarless items."

Rating: Excellent
Comments: "CandyWarehouse's prices actually beat some of the makers prices when I contacted them directly for a bulk order."

Rating: Excellent
Comments: "This was my first time ordering from you and my experience was great. Fast shipping, great packaging, very fresh candy! I would highly recommend you to everyone! Thanks again!"

Rating: Good
Comments: "Pleasant, and timely service. Packaged very well. Would definitely order again."

Rating: Excellent
Comments: "My order arrived early and intact. I was very pleased with my order. The candy was fresh and not one piece got broken in transit."

Rating: Excellent
Comments: "My order went very smoothly. I ordered over the phone, tracked my order, and it was delivered in a very timely manner! I would order from Candy Warehouse again!"

Rating: Good
Comments: "Very nice job in packaging fragile candy. Order was 100% right & no backorders!!!"

Rating: Excellent
Comments: "I got what I wanted, when I was told I would get it. And, it was fresh. Great job! Thank you."

Rating: Excellent
Comments: "The website is great. The customer service people are very friendly and the products are wonderful. I am so glad that I found this website. Thanks!"

Rating: Excellent
Comments: "Great experience! Easy ordering, fast delivery, great quality!"

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ATTENTION:
Due to the hot summer weather, meltable products require faster shipping methods if sent to certain zip codes. Free cold packs are included. Do not let your sweets sit outside in the heat.... be there to receive your package. NO REFUNDS FOR MELTED CANDY.

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Minimum candy order must be $15, excluding the shipping cost.