Contact the New Zealand Passports office to apply for, or to renew your New Zealand passport, or if your New Zealand passport is lost or stolen visit www.passports.govt.nz.
You should check with your travel agent or with the Embassy or High Commissions of the countries you intend to visit or transit to find out their visa / entry requirements, and if you need to apply for a visa. The New Zealand Ministry of Foreign Affairs and Trade cannot provide this information.
Contact Immigration New Zealand if you need information about visiting or residing in New Zealand, for example, visa requirements, vaccinations etc.
Physical Location: Ministry of Foreign Affairs and Trade, 195 Lambton Quay, Wellington, New Zealand
Mailing Address: Ministry of Foreign Affairs and Trade, Private Bag 18 901, Wellington, New Zealand
Telephone: +64 4 439 8000
Fax: +64 4 472 9596
Other enquiries - On-line form
Our objective when selecting or interacting with suppliers is to follow:
If you are involved in a supplier selection process, or are a current supplier to the Ministry you are encouraged to provide both positive and negative feedback by email to pro@mfat.govt.nz
If you have a concern or question related to a tender process, please raise it as early as possible. If you have been unsuccessful in a tender, you should first ask for a debrief. A tender debrief will help you understand the relative strengths and weaknesses of your proposal in comparison to the offering of the supplier selected. Debriefs can resolve concerns, clarify problems and provide you with ideas of how you might improve the success of your bids in future.
Concerns or complaints related to any part of a formal procurement process can be sent either by:
You should include information identifying the tender involved, relevant dates, your contact details and a brief summary of the problem, feedback or concerns.
You should normally expect an acknowledgement and/or a written response within 20 working days.
If your concern has not been adequately addressed, further options for feedback are outlined in the Ministry of Business, Innovation and Employment’s Guide to Feedback and Complaints.
More information on Governement procurement and its principles, rules and the law is available at Procurement.Govt.nz.
If you suspect the loss or misuse of New Zealand government or aid programme funds, resources, or assets due to either fraud or corruption, please contact us.
You do not have to give your name and we will treat your information as confidential.
We can be contacted by email fraud@mfat.govt.nz or you can write to us by addressing the envelope to Head of Internal Audit, Ministry of Foreign Affairs & Trade, 195 Lambton Quay, Wellington, New Zealand . Please mark your correspondence “In Confidence”.
All cases of fraud, or suspected fraud, will be investigated and, where substantiated, disciplinary action and/or referral to the police could follow. MFAT will also act to recover lost money or property, if fraud is committed.
