• Background
• Content
• Requests for information
• Access
• Permissions

Background - Questions

• What is the Language Portal of Canada?
• What is the Portail linguistique du Canada?
• How is the Language Portal different or unique?
• How does the Language Portal benefit Canadians?
• When was the Language Portal launched?
• Who is responsible for managing the Language Portal?

Content - Questions

• What is a portal?
• What kind of information can I find in the Language Portal?
• How often is the Language Portal updated?
• How can I quickly find the latest updates to the site?
• Can I print out copies of the games and other information on this Web site?
• Why is the content not exactly the same on the Language Portal and Portail linguistique?
• Who decides what kind of content is included in the Language Portal?
• Is there an editorial policy?

Requests for information - Questions

• I cannot find an answer to my grammar question on the Language Portal site. Can I get an answer from your language specialists?
• I am having difficulty navigating the Language Portal site. What can I do?
• I have some general questions about a product on your Web site. Who can I contact?

Access - Questions

• I am having difficulty accessing a section of your Web site. What can I do about it?
• If I do not have email, how else can I contact you?
• Who has access to this site?

Permissions - Questions

For commercial use

• For commercial use - Do I need to obtain permission to use content from the Language Portal of Canada?
• Can I create a link to the Language Portal of Canada on my firm's Web site?
• For commercial use - Can I use images (photos, graphs, charts, etc.) from your site?
• Can I post a Language Portal article on my firm's Web site?
• For commercial use - Can I quote or use excerpts from articles on your Web site?
• Can I adapt an article on your Web site for my own publication (periodical, journal, e-zine, newsletter, etc.)?
• Can I publish an article on your Web site in my firm's publication (periodical, journal, e-zine, newsletter, etc.)?
• Can I translate or have translated an article that is on your Web site?
• Can I adapt, publish or translate third-party material mentioned on or found through the Language Portal site?

For non-commercial use

• For non-commercial use - Do I need to obtain permission to use content from the Language Portal of Canada?
• Can I create a link to the Language Portal of Canada site on my own Web site?
• For non-commercial use - Can I use images (photos, graphs, charts, etc.) from your site?
• Can I post a Language Portal article on my own Web site?
• For non-commercial use - Can I quote or use excerpts from articles on your Web site?
• Can I adapt an article on your Web site for a not-for-profit publication, such as a newsletter?
• Can I reproduce a Language Portal article in a not-for-profit publication, such as a newsletter?
• For non-commercial use - Can I reproduce third-party materials (e.g. articles, tips, games) mentioned on or found through the Language Portal site?

For educational use

• For educational use - Do I need to obtain permission to use content from the Language Portal of Canada?
• For educational use - Can I reproduce third-party materials (e.g. articles, tips, games) mentioned on or found through the Language Portal site?
• I am a student working on a research project. May I use excerpts or quote materials from articles on your Web site?
• I am a teacher and I would like to use some quizzes and other content on your Web site as a teaching aid in class. Is this allowed?

Background - Answers

What is the Language Portal of Canada?

• It is an English language Web site that showcases Canadian expertise in the area of language.
• It provides Canadians with a wide range of tools and links to help them study, work and communicate more effectively in English and in French.
• It promotes the use of Canada's official languages.

What is the Portail linguistique du Canada?

• It is the Language Portal's parallel French language site.
• It contains language-related content similar but not identical to the Language Portal.
• It promotes the use of Canada's official languages.

How is the Language Portal different or unique?

• It is a one-stop window for a wide range of language-related resources.
• It focusses solely on Canadian content.

How does the Language Portal benefit Canadians?

It provides

• better access to high-quality, made-in-Canada, language-related content;
• up-to-date information in Canada's official languages;
• a user-friendly venue where language practitioners and the general public can obtain information or share knowledge; and
• greater visibility for the Canadian language industry.

When was the Language Portal launched?

• It was officially launched in autumn 2009.

Who is responsible for managing the Language Portal?

• The Translation Bureau, a special operating agency in Public Works and Government Services Canada (PWGSC), is responsible for managing both the content and the technical side of the Portal.

Content - Answers

What is a portal?

• It is a single point of access to general and specific information on the World Wide Web.
• It can deal with the many facets of a particular field or subject, such as language, health, Aboriginal issues, etc.

What kind of information can I find in the Language Portal?

The Portal provides

• free access to language tools online;
• articles and writing tips;
• word games and exercises;
• Canadian-made writing tools;
• a collection of links to language-related works and sites;
• Canadian content produced by governments, universities, and others;
• documents in English and French, and in some Aboriginal languages; and
• much more.

How often is the Language Portal updated?

• There is something new every week.

How can I quickly find the latest updates to the site?

• Check out What's New? for our latest updates.

Can I print out copies of the games and other information on this Web site?

• Yes, it is possible to print out content, but some conditions apply.
• See Terms and conditions for more information on copyright and permission to reproduce.

Why is the content not exactly the same on the Language Portal and Portail linguistique?

• Both sites have the same objective of promoting the use of Canada's official languages; however, their content is not identical.
• The Language Portal team makes every effort to provide similar or equivalent content in English and French. However, this is not always possible.
• The content of each site is tailored to deal with usage in that language because English and French have different rules of grammar, syntax and style.

Who decides what kind of content is included in the Language Portal?

• The English and French writing/editing teams decide what type of content to include in the Portal. Their choice is guided by editorial guidelines and feedback received from users.

Is there an editorial policy?

• Yes, click on About the Portal to see our editorial guidelines.

Requests for information - Answers

I cannot find an answer to my grammar question on the Language Portal site. Can I get an answer from your language specialists?

• At this time, we do not answer individual questions on English grammar, style and usage. However, we do welcome your suggestions regarding topics that should be dealt with on our Web site.
• Please click on Contact Us to see how you can get in touch with us.

I am having difficulty navigating the Language Portal site. What can I do?

• Your technical queries about the Language Portal may be directed to us by clicking on Contact Us. Our staff will try to solve the problems you are having navigating the site.

I have some general questions about a product on your Web site. Who can I contact?

• First, you should check our FAQs section to see if you can find an answer to your questions. If you cannot find an answer in our frequently asked questions, you can Contact Us.

Access - Answers

I am having difficulty accessing a section of your Web site. What can I do about it?

• For all technical questions, you can send us an email at the following address: noslangues.ourlanguages@tpsgc-pwgsc.gc.ca.

If I do not have email, how else can I contact you?

• There are other options available to you. For more information, click on Contact Us.

Who has access to this site?

• The Language Portal of Canada is accessible by everyone, free of charge, on the Internet.

Permissions - Answers

For commercial use

Do I need to obtain permission to use content from the Language Portal of Canada?

• If you wish to reproduce multiple copies of Language Portal materials, in part or in whole, for commercial purposes, you must obtain written permission.
• For more information on copyright and permission to reproduce, please click on Terms and conditions.

Can I create a link to the Language Portal of Canada on my firm's Web site?

• Yes, we invite you to create a link on your Web site to the Language Portal of Canada. You do not need to request permission.

Can I use images (photos, graphs, charts, etc.) from your site?

• You may reproduce images from this site if they are intended for personal or public non-commercial use.
• For more information on copyright and permission to reproduce, please click on Terms and conditions.

Can I post a Language Portal article on my firm's Web site?

• We encourage you to create a link to an article in the Language Portal. However, if you wish to post one of our articles on your firm's site, certain conditions apply.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I quote or use excerpts from articles on your Web site?

• Generally, you can quote or use excerpts from articles on our Web site as long as you make sure that you quote the material accurately and identify the source of the information.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I adapt an article on your Web site for my own publication (periodical, journal, e-zine, newsletter, etc.)?

• No, you should not adapt or edit an article for your own publication unless you obtain permission.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I publish an article on your Web site in my firm's publication (periodical, journal, e-zine, newsletter, etc.)?

• In order to publish one of our articles in your firm's publication, you must obtain permission.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I translate or have translated an article that is on your Web site?

• In order to translate or have translated one of our articles, you must obtain permission.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I adapt, publish or translate third-party material mentioned on or found through the Language Portal site?

• For commercial reproduction, you should seek permission from the rights holder before adapting, publishing or translating any third-party material.
• For more information on third-party materials, please click on Terms and conditions.

For non-commercial use

Do I need to obtain permission to use content from the Language Portal of Canada?

• Generally, the content produced and posted by the Language Portal staff is available for personal and non-commercial use. Thus it may be reproduced, in part or in whole, without charge or further permission. However, certain conditions apply.
• For more on non-commercial reproduction, click on Terms and conditions.

Can I create a link to the Language Portal of Canada site on my own Web site?

• Yes, we invite you to create a link to the Language Portal of Canada. You do not need to request permission.

Can I use images (photos, graphs, charts, etc.) from your site?

• You may reproduce images from this site if they are intended for personal or public non-commercial use.
• For more information on copyright and permission to reproduce, click on Terms and conditions.

Can I post a Language Portal article on my own Web site?

• We encourage you to create a link to an article in the Language Portal. However, if you wish to post one of our articles on your own site, certain conditions apply.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I quote or use excerpts from articles on your Web site?

• Generally, you can quote or use excerpts from articles produced by the Language Portal team and posted on our Web site as long as you make sure that you quote the material accurately and identify the source of the information.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I adapt an article on your Web site for a not-for-profit publication, such as a newsletter?

• No, unless you obtain permission, you should not adapt or edit an article produced for and posted on our Web site for your own not-for-profit publication. However, you can quote or use excerpts from articles on our Web site as long as you make sure that you quote the materials accurately and identify the source of the information.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

Can I reproduce a Language Portal article in a not-for-profit publication, such as a newsletter?

• Generally, an article produced by the Language Portal staff and posted on our Web site is available for personal and non-commercial use. Thus, it may be reproduced, in part or in whole, without charge or further permission. However, certain conditions apply.
• For more on non-commercial reproduction, click on Terms and conditions.

Can I reproduce third-party materials (e.g. articles, tips, games) mentioned on or found through the Language Portal site?

• For non-commercial reproduction of third-party materials, you should consult with the rights holder to see what conditions or restrictions may apply.
• For more information on third-party materials, please click on Terms and conditions.

For educational use

Do I need to obtain permission to use content from the Language Portal of Canada?

• Generally, content produced by the Language Portal staff and posted on our Web site is available for personal, non-commercial or educational use. Thus, it may be reproduced, in part or in whole, without charge or further permission. However, certain conditions apply.
• For more on non-commercial reproduction, click on Terms and conditions.

Can I reproduce third-party materials (e.g. articles, tips, games) mentioned on or found through the Language Portal site?

• For educational use of third-party materials, we recommend that you consult with the rights holder to see what conditions or restrictions may apply.
• For more information on third-party materials, please click on Terms and conditions.

I am a student working on a research project. May I use excerpts or quote materials from articles on your Web site?

• As a student, you may quote or use excerpts from articles produced by the Language Portal team and posted on our Web site as long as you make sure that you quote the material accurately and identify the source of the document.
• Please click on Terms and conditions for more information on copyright and permission to reproduce.

I am a teacher and I would like to use some quizzes and other content on your Web site as a teaching aid in class. Is this allowed?

• As a teacher, you may use content produced by the Language Portal staff and posted on our Web site for personal or educational use. Thus, quizzes and other materials may be reproduced, in part or in whole, without charge or further permission. However, certain conditions apply.
• For more on non-commercial reproduction, please click on Terms and conditions.