We have a 7 day refund policy. If you are not satified with the product, contact us within 7 day of receipt of the goods for a refund.

For downloadable products we require you to destroy all copies of the software including keycodes etc. After that we will process a full refund.

For products which required shipping we process the refund minus the shipping cost. Contact us first before sending back the product.

When sending a return, the parcel is your responsibility until it reaches us. This means you are also responsible for the postage for the return parcel. If you are returning an item as a result of a mistake by Lokasoft, we will pay for the cost of postage for the return parcel.