If you're not 100% satisfied with a ChessMate product purchased from us at its retail price, then please return it to us -- UNDAMAGED AND IN ITS ORIGINAL CONDITION -- within 30 days of receipt for a full refund of the purchase price (less the original shipping cost of course).


PLEASE NOTE: The above guarantee applies to virtually all products on our web site, with the one notable exception being that, for obvious reasons we cannot accept returns of computer software items when the seal on the package has been opened.


Questions?  Comments?  Suggestions?

Please contact us by phone, or e-mail us at:  chessmate@chessmate.com