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Updated 10/16/2003
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PRIVACY POLICY
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Happy Puppy, a wholly owned subsidiary of Internet Game Distribution, LLC., and the operator of the Happy Puppy website recognizes that our users have legitimate concerns about privacy with respect to the Happy Puppy website (Internet Games Distribution, LLC. is referred to collectively herein as "Happy Puppy" , "we", "us" and "our"). Happy Puppy provides this Privacy Policy to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used.
This Privacy Policy is notice of:
What personally identifiable information is collected from you through the website
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution of the information
The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Happy Puppy's control
How you can correct any inaccuracies in the information
If you feel that this company is not abiding by its posted privacy policy, you should first contact privacy@happypuppy.com.
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Information Collection and Use
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Happy Puppy is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Happy Puppy collects information from our users at several different points on our website.
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Registration
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In order to fully use this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information, and unique identifiers, but encouraged so we can provide a more personalized experience on our site.
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Cookies
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A cookie is a piece of data stored on the user's hard drive containing information about the user. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.
Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
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Log Files
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We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
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Sharing
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We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use a credit card processing company to bill users for goods and services. This company does not retain, share, store or use personally identifiable information for any secondary purposes.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
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Links
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This website contains links to other sites. Please be aware that Happy Puppy is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
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Newsletter
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If a user wishes to subscribe to our newsletter we ask for contact information such as name and email address.
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Surveys & Contests
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From time to time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
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Tell-A-Friend
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If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Happy Puppy will automatically send the friend a one-time email inviting them to visit the site. Happy Puppy does not store this information.
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Security
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This website takes every precaution to protect our users' information. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our website, you can send an email to support@HappyPuppy.com.
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Copyright Notice
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Happy Puppy respects the intellectual property of others, and we ask our users to do the same. Happy Puppy may, at its own discretion, disable the accounts of users who may be infringing the intellectual property rights of others. If you believe that your copyrighted work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify Jorie Waterman, Chief Operating Officer of Happy Puppy.
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Supplementation of Information
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In order for this website to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd party sources.
In order for this website to enhance its ability to tailor the site to an individual's preference, we combine information about the purchasing habits of
users with similar information from our partners, Company Y & Company Z, to create a personalized user profile. When a user makes a purchase from either of these two companies, the companies collect and share that purchase information with us so we can tailor the site to our users' preferences.
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Special Offers
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We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see your profile to change your settings.
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Site and Service Updates
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We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We may communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
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Correction/Updating Personal Information
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If a user's personally identifiable information changes (such as
your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done at the registrant's profile page or by emailing our Customer Support.
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Choice/Opt-out
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Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by clicking on the link to do so in the body of the email itself, or may email us at support@happypuppy.com with the details of their request.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
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Notification of Changes
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If we decide to change our privacy policy, we will post those changes on our front page so our users are always aware of what information we collect, how we use it, and under which circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
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