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Customer TestimonialsMany More!! Current 31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 (Oldest) |
It is a pleasure for me to let you know that finally i have mi Zagreb 1959 chess set. I want to thank you because it is beautiful, much better than it appears en the photo in the House of Staunton site. I like that they are not too heavy and you can study very easy with them. The knight is wonderful too.
Thank you very much.
L R
Dear House of Staunton,
I would just like to thank you for my chess set! It arrived today and I'm very pleased with it. I've played numerous games with the set already! Thanks
D B
Just
took delivery of the 4”
DD
Once again I've had the pleasure of dealing with you. I received my board the other day [2 days after I ordered] in great shape with your usual bulletproof packaging. I can't tell you how delighted I am. This was indeed a very special edition. I was most impressed when I realized that all of the squares both light and dark were rendered in matching veneers on each rank. I had previously received a beautiful ebony chess set that seemed too large for most boards. I'm happy to say that it's homeless no more as this 2.5" board makes for a beautiful combination.
Thanks again for your superior products and customer service.
G A
Dear Mr.
Camaratta,
The ebony Library Collector set
arrived last week and I wanted to
let you know how happy I am with it.
There's something very appealing
about a smaller-than-tournament-size
chess set, especially one crafted to
such a high aesthetic standard. It's
just beautiful. Thanks. And special
thanks to Denise for putting up with
me!
M M
I received the board and the chessmen today (08/20/07) everything arrived in good condition. I knew that these would be very nice but I must say that I was stunned when opening the package. Wonderful in every way, superb workmanship and now I can certainly say that nobody at the local chess club has a product similar to mine regarding quality, finish, and reputation! Well done!
M M
Hi
Denise – I received the chess set
I’d ordered yesterday in perfect
condition. I am very happy
with the quality of the set –
unbelievable that such quality can
be had for $24.95 in this day and
age. Thanks so much for your
help on my phone order – I’m
telling all of my chess playing (and
present-buying!) friends about your
beautiful lines of products.
Thanks again – sincerely……..
M
B
I’ve received the chessboard and am seriously delighted, I’d just like to thank you for all you efforts and my behalf especially turning this around before i went on holiday.
You’re a gem (tell the lads to take good care of
you).
Warmest regards
E P
Dear
Mr. Camaratta,
Thank you very much, and I'm writing to complement the superb help that I received in choosing a chess set as a gift for my father from Shawn. His product knowledge, patience and helpful attitude -- combined with your user-friendly website -- made the sale. I know nearly nothing about chess, so I really needed a fair amount of guidance to choose the right set. Since my family has longstanding ties to Russia, I am confident that your St. Petersburg replica set will be a hit!
D R
Hi Shawn,
J K
Hi Shawn,
Yesterday was my son’s birthday. He was speechless when we presented the chess set to him. He was almost in a state of shock. He couldn’t believe we purchased such an ornamental set for him. Many thanks to Staunton’s for bring a very, very big smile to my sons face.
Regards
J R
Thanks again. I got the set today - BEAUTIFUL pieces. Very impressed with the quality, the packaging, the design and the weight.
I C
Good Morning Denise,
My wife and I ordered the Parthenon Chess Set with the four inch tall kings. After receiving an email that said the set would be on its way, your inspection revealed that some items were broken. You replaced the broken set with a better one.
You said that the Ebony set would arrive in five days. Because we were on vacation you instead arranged for it to arrive on the day we returned home. It did.
It's the most beautiful Chess Set we've ever owned. Like everyone who has seen it, the only thing I can say is WOW!
THANK YOU
D S
Good morning Shawn,
Just a quick note to let you know that I received my Capablanca set with the complimentary coffer yesterday, and it is beautiful. Thank you for your assistance in selecting this beautiful chess set. I am now anxiously awaiting my new chess board!!
Again, my thanks,
D B
Just received the chess set. All in one piece; well packed.
Mate, it looks fantastic. My son is going to be over the moon when he receives this set for his birthday.
Many thanks
J R
Mr. Camaratta,
It was a pleasure to see that House Of
Staunton Rosewood Professional chess sets
were chosen for use on the top boards at
last weeks Canadian Open Tournament in
Ottawa. Congratulations to you on
the growing awareness and appreciation
among tournament organizers for the
elevated atmosphere of quality and
seriousness that your beautiful sets lend
to their events. May the trend continue!
S S
p.s. Your 'Timeless Collection' project
looks exciting!
Dear House of Staunton,
The package arrived today...My wife would not let me look at all of it because my birthday isn't until August the 7th. She let me examine 3 pieces, the White King, the White Knight and the Black Queen. WOW !! What a marvelously beautiful Chess set. I can't wait until my birthday to see it all ... that Knight is carved very beautifully and the King and Queen have an elegant beauty about them, with their tapered waistlines to their bases.
J K
Shawn,
C D
Dear Mr. Sullivan,
Best regards,
Seldom does a product meet or exceed my hope and expectation. Happily, the exceptional subject set (4.4'" Red and Natural Lacquered Collector) does, and is most pleasing in every respect. Thank you for your high standards and dedication to excellence.
G M
Hi Shawn,
I received the Collector 2 Chessmen today! WOW!!! Great stuff! :-) They definitively lived up to my expectations, even better. Thank you for quick delivery etc. This is Great!
Yours sincerely,
T I
Frank,
Thanks!
T E
G'day Frank and all HOS staff,
My Nottingham chess set arrived today, and as
usual i could not be happier. Another work of art
from HOS. I now have 7 HOS sets, 5 from your
premium range. If i don't have the best Ebony and
boxwood Staunton collection in Australia, then
whoever does must have one hell of collection. I
think my HOS sets and my Jaques set must put me at
the head of the list, A few more
HOS sets should cement my spot.
Will be adding a few more HOS
before the year is out, especially with the AUD
doing so well against the green back.
Thanks again for all your help and advice.
Hoping all is well in your part of the world,
Kind Regards from Australia
JT
"These are the most beautiful Sets and
Boards I have EVER played on."
Grandmaster Walter Browne, 6 time United States
Chess Champion commenting on the House of Staunton
Nottingham
1924 Series Chessmen that are being used at
the 2007 US Chess Championship.
Frank,
The Nottingham Chess set is BEAUTIFUL. This is an outstanding classic timeless design. Bravo. I was blown away when I saw the pictures.
K C
G'day Frank and all HOS staff,
My two sets arrived earlier this week, less than a
5 days from Purchase to delivery from America to
Australia, someone is obviously on top of their
game!! Very impressed again, not that i
expected anything different!! The Morphy definitely
stands out as the pick of the two, although the
Parthenon is also a set of high quality. I am well
on my way to having a complete set of HOS premium
sets, and look forward to adding a couple more
when the Nottingham is released.
The fitted coffers are all class, the workmanship
is amazing, and they are a showpiece in
themselves. Will have to purchase an additional
one with my next transaction as i am possibly
doing my sultan set an injustice by not having it
housed in one of these. At the moment all my sets
are in boxes under the stairs and look forward to
the day when i can put them all on display.
The certificate of Registration that came with the
Morphy set has a name other than my own on it. Is
it possible to get a new one? ( not really a big
deal just for your info) .
I look forward to hearing from you in regards to
the Nottingham ( $100 deposit paid) and i will
ultimately add at least one more set plus the
coffer for my Sultan to the purchase. After
several years of discussing it with you with each
purchase a few boards for my sets are on my radar,
but the pieces come first.
Hoping all is well in your part of the world,
Kind Regards from Australia
J T
Hi. The Chessmen are arrived Just now in perfect condition. They are absolutely Fantastic. Thank You very much for the perfect. Packaging and the super fast delivery.
L Z
Dear HOS:
I would like to take a moment to comment on the top-notch chessmen that were part of my last order. That would be the Library Collector set in Rosewood. At first, I had some feeling that the fine lines and proportions of your larger collector series would not translate well into the smaller version. But my concerns were allayed when I had time to inspect the set. It also occurred to me that it would actually be harder to produce the smaller version. At any rate, I fully appreciate the time and effort you took to individualize this set. Also, the board compliments the pieces and pawns well, and fits nicely on my rather narrow farmhouse table, with plenty of elbow-room left over. Thank you for the really top-notch chessmen. Best regards.
M S
The order arrived yesterday in perfect condition based on your very careful packing. It's a wonderful set - everything I was expecting from House of Staunton. The board and clock look great as well.
J S
Dear HOS,
So often in the past, when I’ve ordered things by
mail or over the internet, my expectation for the
item far exceeded the reality of the item itself.
Not so with the Collector II blood rosewood set and
elm burl board that I recently received from you
folks. The quality of these items was truly
extraordinary. They far exceeded my
expectations. Beautiful to look at, great
feel. I just could not have been happier.
Only one problem: now I know that the sets I’ve
had for years are of such poor quality. Your
pieces are all uniform in size and proportioned
appropriately to each other, not to mention
beautifully designed. My old sets have pawns
of different heights, knights towering over rooks,
etc. I can’t get satisfaction from using
them any more. You’ve spoiled me.
I’m just going to have to buy more sets from you
guys. I’ve got my eye on the Morphy 4.0”
set next. Keep up the good work!
W P
Dear Shawn,
As for the lacquered set...WOW! It is drop-dead gorgeous! Just sitting behind the board with those stunning pieces arrayed in front of me makes me feel like *I* am playing in the Zagreb 1959 Interzonal tournament. I might even be able to draw Fischer!
Please feel free to
quote me in your advertising. The lacquered B/N
Zagreb'59 is the most beautiful set of pieces I have
ever owned. The detail is stunning, the heft is just
right, and the finish is flawless. Thank you again for
making this gorgeous set available at a price us club
players can afford. You guys are the greatest!
T S
Frank,
Cheers,
B L
Frank,
Thank you, we received them
today! They are stunning. I purchased
them as a gift and have always wanted one for
myself, so I will be planning to purchase some for
me in the near future. The set arrived
promptly and with extreme care. The quality
is outstanding and even nicer than I expected.
R C
Frank,
My wife and I
have been playing chess for a long while. We both
share a Celtic connection and an interest in world
history. Considering our appreciation for chess, we
resolved that the Isle of Lewis Chess set would be
perfect for us.
I have the
greatest appreciation for the quality and selection
available from the House of Staunton. The staff is
experienced and well educated in the character and
artistry of a fine set of chessmen. Their knowledge
of the history of chess and the march of chessmen
through history is both informative and
authoritative. These people know chess.
Sincerely,
E B
Frank,
Among the pop-corn packaging, boxes and pop-wrap galore strewn throughout the kitchen... with a glass of fine wine accompanied by a bit of string cheese I, while seated at the island counter, perpetuated a continual symphony of 'ewe's, 'ooooo's', 'aaaaah's' and 'wow's' to the repeated rolled eyed expressions from my wife as I unwrapped the Professional Boxwood & Ebony Prototype set just received from your firm. Thank you very, very much and ... keep smiling! Rick.
R V
Dear Shawn
You personally have taken customer service to a new level. My deepest appreciation for everything you have
done. I don’t know how often I will be buying chess equipment or referring friends in need, but it will always be to the House of Staunton.
If I can be helpful to you in any way please don’t hesitate to
ask.
Best regards
V C
Hi Shawn,
Dear Frank
Dear Mr. Camaratta,
Yesterday I have received the Players chessmen. The
unpacking of the chessmen was a real joy, I was like a small
child that gets a present.
I am very impressed with the set and hope that I may enjoy
it in a lot of nice games.
Thank you.
P S
Dear Mr. Camaratta,
Yesterday I have received the players chessmen. The
unpacking op the chessmen was a real joy, I was like a small
child that gets a present.
I am very impressed with the set and hope that I may enjoy
it in a lot of nice games.
Thank you.
P S
I just received my Imperial Collector Ebony (with red fitted coffer) set last Friday - in time for my birthday yesterday. It is simply spectacular.
I liked it so much - I ordered the same set in Bud Rosewood as a heirloom for my two kids one day.
L P
Hi Frank,
J A
Dear Frank:
This e-mail is long
overdue, so I apologize for its lateness. I
ordered my first chess set from you back in 2003, and
since that time I have ordered many more sets and chess
boards for me and my friends. Of course, all of my
business was done long distance via phone calls and
e-mail since I lived in Texas and your business is in
Toney, Alabama. What a thrill it was for me
to get a job in Alabama, and what a bigger thrill it was
for me to have the opportunity to drive up to Toney,
Alabama and visit you, your staff, and get a personal
tour of the warehouse facilities—very impressive.
I respected the fact that you took time out of your
hectic schedule to show me around and I have always
appreciated the fact that you let me be one of the first
people to get a shot at some of the experimental sets or
one of the latest additions to the House of Staunton
line of chess sets. I think you and your staff do
a superb job—keep up the good work and thanks for what
you have done for the world of chess.
D K
To whom it may concern,
House of Staunton Is So Excellent To Work With! Not only do you sell / provide an excellent product - but your personal attention to service is among the very best.
Dear Frank,
My Ebony Dunbarton chess set (#3)
just arrived and it's simply stunning I can't
describe how beautiful it truly is. The amount of time and
effort that must go into those knights and to get them
perfectly balanced with one another is mind blowing to
think about it.
I'm so happy that I just purchased another set of the
Dunbarton (#4) I'll be sure to let everyone know where to
go to get there chess set in future.
N M
To everyone at House of Staunton,
Dear Mr. Camaratta:
Firstly, Happy New Year to everyone at H.O.S.. Christmas was great this year, but nothing compares to opening and unwrapping a House of Staunton chess set. Just received the red lacquer set via UPS (blisteringly fast shipping as usual), and, of course, it is gorgeous! To anyone thinking of purchasing a set from H.O.S., don't. Think too much, that is. Just buy it. These are the most beautiful sets around. My Tournament Ebony set now has a mate.
K A
I just rec'd the HOS Mechanics' Institute
chess set in the mail and it is absolutely magnificent
-- takes me right back to the MI of 35 years ago! It's
been loads of fun using it to play over games. Frank
deserves a medal for this!
Happy holidays and congratulations on the great success of
this project,
C M
Thank you for all the help and encouragement, Denise. Every interaction and purchase I've had with "The House" has been nothing short of satisfying and tremendously friendly. I hope you all are around for a very long time -you're still one of the coolest ideas for a retail establishment that I've ever encountered (what I wouldn't have given to come up with the original idea for "The House". Frank's a genius!).
Have a great 2007.
T M
Hello Frank,
The Chess Set & Board have arrived and are in great
condition. Thank you for packaging them so well. This was a
gift for my daughter and she was delighted when she opened
them. It has been a pleasure doing business with you.
K W
Hi Frank,
M M
Shawn,
After purchasing several
sets from your company over the past month, including a
beautiful Ebony Capablanca set, I felt as if I needed to
express my total satisfaction with your product. I was so
impressed with the quality, detail, and workmanship of your
pieces that I continued to purchase sets for my collection. My
most recent purchase, listed above, is strictly for tournament
play and I am certain that I will be as enamored with this set
as all the others that I have purchased from House of
Staunton. Please convey my deep appreciation to Mr. Camaratta
for a truly exquisite product, which is almost unheard of in
this day and time. It is very reassuring to set that artistry
and craftsmanship has not fallen by the wayside in the face of
mass production. Nothing I have seen compares to the excellent
of these magnificent sets and I fully expect that my children
and grandchildren will appreciate these pieces for generations
to come.
L G
Excuse me for not sending this sooner.
The whole chess set is magnificent. I am really delighted. Many thanks to all of you for being so helpful and so nice.
N L
Dear Mr.
Camaratta,
Thank you very much for your reply. It's
certainly reassuring to know that the very head of a company
is in touch with the customers.
I'd also like to take advantage of the opportunity
and congratulate you for your truly outstanding products. So
far my history as a customer of House Of Staunton were two
purchases for chess clocks, certainly not produced by your
company. For this Christmas season I decided I deserved to try
one of your plastic sets. I'm absolutely astounded, your sets
are simply the best. Thanks for providing us chess lovers with
truly beautiful sets and accessories. Now that I've seen one
of your plastic sets with my own eyes, my
mind cannot help but desire one of your wooden sets. I hope I
can make that
dream a reality soon.
Regards from a VERY satisfied customer,
O R
Dear Shawn,
Got my set tonight and I am even more impressed than I thought I would be. It is very nice, very heavy and very detailed. I am happier than I could have imagined being. If this inexpensive set is this nice, I can't wait to come to the showroom and see the really expensive ones. Great job.
P C
Dear Frank,
Denise,
I received the Capablanca set. It's truly a
beautiful set. I really like it. As usual, it was wonderfully
packaged.
Just wanted to thank you!
F G
Today I received the White Maple/Mahogany Tournament Chess Board and Classic Chess Pieces from you. They both arrived in absolutely perfect condition thanks to your wonderful packaging and shipping methods. Every piece is perfect, and they look wonderful on the wooden chess board. Your products are of the highest quality and your customer service is outstanding. I look forward to buying more chess sets from you in the near future.
G G
Dear Shawn
Hey,
by the way, tell Frank the Gold Plated Capablanca set is
STUNNING! I own an Imperial Collector and a Sultan Set,
and the Gold Plated Capablanca is absolutely on that level!
I pity the poor souls who viewed on your website and
didn’t buy it. The antique look is the icing on the
cake. Thanks for producing the greatest chess sets in
the world. As always, feel free to use whatever text you
would like for your testimonials.
Oh,
and the fitted Coffer, WOW. I was really skeptical when
the young lady on the phone offered it to me. What do I
want with a big box? But she sold me on it, and I LOVE
IT. I will buy couple more (eventually) for my other
sets, and just use my fitted case for traveling.
N J
Hi there
Hi Frank,
Frank,
J L
I received my Reykjavik II ebonized chess set today (and the mouse pad). The chess set looks great. It has a beautiful classic Staunton look and I'm delighted with my purchase. You people do great work. Also its a nice contrast to the Zagreb 59 chess set that I own.
Sincerely,
D B
Shawn,
J S
Dear Frank,
Hi Frank,
I have been a member for a couple of years now and visit your site
frequently. I have been planning a new set purchase for sometime
and was especially attracted by your Christmas promotion.
I just received my new Hastings Series set and Elm Burl Board. The
quality exceeded my expectations. I was always hesitant to buy an
upscale House of Staunton set because I had always believed that Jaques
of London could not be surpassed.
Some time back, I was given a Jaques Fischer-Spassky set and was
satisfied, but it wasn't quite what I was after. The cost of this
set is comparable to your Hastings set, but the quality of your sets is
superior in many aspects. The finish on the pieces is better-the
Jaques set shows many more tools marks and a few minor nicks and gouges.
I examined my new House of Staunton set with
a magnifying glass and it is without blemish. The tooling marks are
obviously much more carefully polished out. The weight and feel is
better. The carving on the knight shows a higher level of
craftsmanship. When the Jaques is put under the magnifier, the
tool marks, nicks, and carving details are really contrasted and
inferior to the same features of the House of Staunton set. In
fact, for your catalog and webpage advertising, you may want to consider
showing more magnified views and side-by-side comparisons.
Again, the Fischer-Spassky set is not bad. The red crowns on the
rooks and knights, a feature of Jaques sets actually detracts from the
set along with the "Jaques of London" lettering on the white
king. It would not have been so bad if they had been applied
neatly and evenly, but that was not the case. A couple of the red
crowns were "smeared". The poorly applied crowns and red
lettering actually detracted from an otherwise attractive design.
Your lettered green leather pad on the each of the kings is much
classier and enhances rather than detracts from the design.
I was treated very well by Denise in your sales department, who was
patient and helpful with all my questions since I was looking for
something that would work with my existing custom built chess table.
I have received many compliments on my chess room/library, which now
features the Hastings set.
You obviously have a class act and House of Staunton is my new benchmark
for excellence in chess sets.
Thank you from a very satisfied customer.
K C
Hi Frank,
C H
Denise,
thanks for your guidance in selecting the right chess board for this
beautiful Sandal Wood Capablanca set, and for your lightening fast
shipping. Your company does make the best chess sets in the world,
this will make my third but I hope not my last !
Debi/Shawn,
Just a note to say I got my 4.4" Ebonized Collector and 4" Ebony Centurion sets today along with the board. Fantastic! I am so excited. I think you have built the "Field of Dreams" for chess. Overall, I am extremely impressed with your company. I have bought from other Chess Stores in the past and I think that I will deal with your company whenever possible in the future.
Warmest personal regards and best wishes for your business in the future.
G T
Mr.
Camaratta,
I was so surprised with the beauty of this chess set!! It is really a pleasure to do business with your company. I never expected this level of quality, truly amazing. It will be a pleasure to play with these pieces. The knight is truly magnificent. This set is worth a lot more than what I actually paid for this beautiful set. Look forward to doing more business with you.
Thank
you,
L
M
I received the chess set today and it has exceeded my expectations. You don't know how many plastic sets I have purchased over the years only to be disappointed. The excellent drawstring bag and extra queens are the perfect touch. All of my future chess set purchases will be from The House of Staunton.
Thanks!
I wanted to tell you how much I am impressed by the quality of customer service you're providing. I received an e-mail from Fedex with tracking link without having to ask for it. I was planning to do a follow up on FEDEX's web site with the number I was given on the invoice but looks like I won't have to do it.
Shawn/Frank;
I received the replacement pieces today together with the new rosewood classic set. Everything is superb. I was amazed by the quality of the classic pieces. I thought i was buying a standard set to go with the other high class set to use purely as a daily player. Damn you guys , the classic set in itself is superb and better quality than sets I have seen over in the UK for several times the money. It seems that you don't do a cheap low quality set to actually play with !!!!!!!
Joking apart, I am delighted , with everything i have purchased and with your brilliant customer service.
Many thanks and best regards.
D H
Dear Frank,
Just to let you know, the 4.4" Ebonized Collector set arrived in good
shape yesterday. Thank you very much. It is the 6th set I've
bought from you, and it is great as usual. Positive feedback has been
left. Thanx again, and best wishes on all your sales.
K L
Thank you Frank. Set arrived and I am very happy. You are as good as they say you are. Thank you for keeping the faith with those who want something nice and don't want to get taken for a ride.
J F
Frank,
Dear Shawn;
I received my chess set today, and it is beautiful, absolutely beautiful. Thank you, and may all your chess games end as they begin - with joy!
R E
Dear Mr. Camaratta;
Today I received my first House of Staunton chess set, the ebonized Player’s, and I am completely astonished at the quality and detailed captured in each of your chess pieces. Your company’s pieces are the best I have ever had the privilege of owning. The balance, weight, and feel are exactly what I have been searching for, for quite some time. Unfortunately, I had previously purchased quite a few rather expensive chess sets from other sources, and have always been sadly disappointed with the results. The craftsmanship of those pieces was deplorable at best. I hate to say that I purchased your Player’s set in an attempt to test the waters, so to speak, regarding the quality of your pieces; but it is true. However, I have to say, that if this is one of your value sets, then I have much to look forward to, since I have been eyeing several of your more elegant sets for quite some time, but with a little reluctance from past experiences. Having said all of that, I really just wanted to say thank you! Thank you for building such an incredible company. One that I feel fills a void that has been looming over the chess world for quite some time. I am now proud to say that I have found very playable chess pieces that I can pass down as heirlooms. They truly are legends. Again, thank you for everything. I look forward to working with your company in the near future.
J W
Hi Frank,
Very happy to have my parcel. One word says it all :they are IRRESISTIBLE. Got me hooked up playing in the middle of the night.
J A
My Capablanca
chess set arrived today - it is perfect! What a beautiful set.
The ebony is evenly jet black throughout and the color tone for all the
boxwood pieces matches well. The the pieces are ideally proportioned
and smoothly worked. The crowns on the Queens are much more sharply
defined than they are in your brochure and Web site photos. The
knights are my favorite - they look like real horses and they show wonderful
hand carving detail.
Thank you for an excellent product.
S M
This is to let you know the set arrived in good shape today (only 4 days after purchasing it--which must be some sort of record). It is the 5th set I've bought from you, and I expect there will be more. As always it is top notch. Thank you very much.
K L
Cheers,
D S
Dear Frank;
The package arrived today on schedule. I had no idea how stunning these pieces actually are. The pictures don't do them proper justice. The roll ups are the biggest and best I've ever seen as well. I'm very happy to have done business with you.
I want to thank you most of all for the calendar and issue of "New in Chess". It isn't very often that you come across someone who is so generous. I will most definitely do some word of mouth advertising for you in my social circle.
N H
Hi Frank,
Frank,
G A
Dear House of Staunton;
THANKS THANKS THANKS for the two bags and triple weights. The bag is better than expected... the best I have ever seen! You have an awesome product and the best customer service ever! Taking my children to Nashville, TN in April for the Supernationals and will pass the word on your website to all. It is refreshing to deal with someone who is lightening fast in their responses as well as accommodating special requests. Shipping and packing was excellent, and it arrived in no time at all! Thanks again and I don't have to tell you what a great thing you have going. Can't say enough in praise. God bless!
A B
Dear Frank Camaratta;
J R
Shawn,
My Classic Series 4.4" Golden Rosewood/Boxwood set arrived today and I must say the quality is extraordinary for such an affordably priced set. I also appreciated the extremely careful packaging of each individual piece. Being something of a perfectionist, I immediately examined the set in detail and found it to flawless in design, weight and feel. I can't imagine a serious chess player looking anywhere else than HOS.
F C
Frank;
Thanks for quick delivery and great customer service,
folks. These are absolutely beautiful chess pieces, no other way to describe
them. I have been an artist and woodworker for 40 years, and it is an
EXTREMELY rare occurrence when objects match my attention to detail. These
chess pieces more than do that. The quality of the turning is magnificent,
and the finish is flawless and lustrous with NO defects.
Bravo, House of Staunton!
K A
Shawn,
Pro Line Series Review
First off I'd like to say thanks to Frank and Shawn for all their help to the
many questions I had before and after my purchase of this set. I began
looking for an affordable, but decent, chess set about 2 months ago. After
numerous searches on yahoo and eBay I discovered House of Staunton. I
immediately fell in love with the Parthenon Series, but unfortunately (me being
a poor college student) it was out of my price range. I then came across
the Pro Line series, which had a simple, yet classic design for a very
reasonable price. I particularly liked the diamond shaped head of the
bishops (as it reminded me of the bishops on the Parthenon set).
This was to be my first "nice" chess set, and I can't begin to explain
how pleased I was when I received it. I sent payment via paypal and a few hours
later I received an email stating that my set had already been shipped!
Two days after sending payment UPS delivered my set, which was meticulously
packed. Upon opening the outer box all I could see was packing peanuts.
Under the peanuts was a cardboard box, which then contained another box, which
held the chess men. Each piece was individually wrapped and rubber banded.
It literally took me almost 20 minutes to unwrap each piece. When I was
finally done I couldn't believe how nice this set was for the price. When
they say "The design, quality, and finish of each House of Staunton chess
piece is superb, and the workmanship is precise and the cut modern" they
aren't kidding. If I am this pleased from a "value line" set, I
can't even imagine how nice the Capablanca or Sultan Series must be. The
pieces are perfect; I couldn't see a single tool mark or anything. A
friend of mine was also amazed by the quality of the set and plans to purchase
one for himself in the next few months. If you're on a budget and looking
for a nice set, definitely check out the Pro Line Series.
L S
Dear Mr. Camaratta,
Thanks for the quick response. It really isn't much of a problem. I will be in Washington DC until Wednesday and will mail the piece to you at the end of the week. There is absolutely no hurry in getting the replacement back to me; you can wait until after Christmas if you are very busy (which I expect you are...).
Thanks again for the great service. You run a very fine company, Mr. Camaratta. Have a good and (if possible) relaxing holiday.
Sincerely,
G J