Our online Returns Center will guide you through the return process and provide you with a printable return shipping label.

You may return most items sold by Amazon.com within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, click here).

We cannot accept returns of certain items, including:

• Any item that is gas-powered or contains flammable liquids. (These items will say "This item cannot be returned" on their product detail page.)
• Any television 27 inches or larger.
• Any product missing the serial number or UPC.

In addition, we will only issue partial refunds for the return of certain items, including:

• Any item that is returned more than 30 days after delivery.
• Any book that has obvious signs of use.
• Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
• Any item that is not in its original condition, is damaged, or is missing parts.

Returning a gift? The Online Returns Center allows gift recipients to return items they received as a gift even if the order was not marked as a gift at the time of purchase. Just indicate the item is a gift at the time of return, and we'll send a gift certificate for the amount of the returned items to the e-mail address you enter on the online form.

Please click the topical links on this page for other product-specific exceptions, our refund policy, and more.

Information about returns and refunds for items purchased from a third party such as Amazon Marketplace, Amazon Merchants, Auctions, and zShops sellers can be found by clicking the topical links on this page.

Amazon.com subsidiaries operating on third-party platforms, such as Warehouse Deals, may have different policies. Merchant policies are accessible before ordering, wherever product details are made available.